Comments on: CITI never sleeps, it SPAMS! http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/ "Avant-gardism is an addiction that can be appeased only by a revolution in permanence." - Harold Rosenberg Sat, 19 Jul 2008 22:40:59 +0000 http://wordpress.org/?v=MU By: Vishal H Jadhav http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-9285 Vishal H Jadhav Tue, 17 Jun 2008 16:14:28 +0000 http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-9285 Hi this is Vishal im using your's citibank a/c since a year and it's my savings a/c number # 5045118117.Around 04.00am I had done an online transaction to recharge an airtel prepaid mobile for Rs 350.00 instead of Rs 350.00 the transaction was done for Rs 3555.00 and was debited from my a/c.After a minute I had requested to cancle my transaction and my Ref # 4908061764.I calledup citiphone customer care and asked for the resolution the representative was not ready to coporate with me and told to call the airtel customer help line.Called up airtel customer help line the response was the same to call back to bank.Called up again citiphone customer care they advised me to call back in morning after 09.00am as their is no supervisor available now to solve my problem.In morning around 12.00pm I Called up again citiphone customer care the representative told as their systems were down they are not able to provide any solution now said supervisour will call back after an hour's when system will be fine.I called up again citiphone customer care around 04.00pm from your's Andheri(w) branch i was not satisfied with your service's.I just asked to revert back the money and these people were running around the bush! ultimately no solution to the problem.I am asking that if there is an error happened while transacting then why the Hell the customers has to suffer I just want my money back and I know that every thing is possible if you people really want to serve to the customer satisfaction.My experience with online banking with citibank and with their call center representatives was horrible??? I am asking that you people can only become a"SERVICE PROVIDER AND NOT THE SOLUTION PROVIDER TO THE SERVICE"???.I WANT AN IMMEDIATE ACTION ON THIS AND REPLY FROM YOUR SIDE!!!!! Callback number:989-2652-709 Email ID:vishaljadhav84@rediffmail.com Hi this is Vishal im using your’s citibank a/c since a year and it’s my savings a/c number # 5045118117.Around 04.00am I had done an online transaction to recharge an airtel prepaid mobile for Rs 350.00 instead of Rs 350.00 the transaction was done for Rs 3555.00 and was debited from my a/c.After a minute I had requested to cancle my transaction and my Ref # 4908061764.I calledup citiphone customer care and asked for the resolution the representative was not ready to coporate with me and told to call the airtel customer help line.Called up airtel customer help line the response was the same to call back to bank.Called up again citiphone customer care they advised me to call back in morning after 09.00am as their is no supervisor available now to solve my problem.In morning around 12.00pm I Called up again citiphone customer care the representative told as their systems were down they are not able to provide any solution now said supervisour will call back after an hour’s when system will be fine.I called up again citiphone customer care around 04.00pm from your’s Andheri(w) branch i was not satisfied with your service’s.I just asked to revert back the money and these people were running around the bush! ultimately no solution to the problem.I am asking that if there is an error happened while transacting then why the Hell the customers has to suffer I just want my money back and I know that every thing is possible if you people really want to serve to the customer satisfaction.My experience with online banking with citibank and with their call center representatives was horrible??? I am asking that you people can only become a”SERVICE PROVIDER AND NOT THE SOLUTION PROVIDER TO THE SERVICE”???.I WANT AN IMMEDIATE ACTION ON THIS AND REPLY FROM YOUR SIDE!!!!! Callback number:989-2652-709 Email ID:vishaljadhav84@rediffmail.com

]]> By: tv brackets http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-9274 tv brackets Mon, 31 Mar 2008 04:20:53 +0000 http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-9274 If those citicorp officers would use pickup the phone and do some short calls, troublesome spam service such as that could probably be avoided. There's an efficiency limit to services via e-mail. If those citicorp officers would use pickup the phone and do some short calls, troublesome spam service such as that could probably be avoided. There’s an efficiency limit to services via e-mail.

]]> By: Mrs.Radha Kannan http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-9268 Mrs.Radha Kannan Fri, 29 Feb 2008 02:52:54 +0000 http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-9268 I am holding Citibank's International Women's card No.4550 3889 0705 8015.Presently Iam in Singapore.Kindly advise ma the postal address for sending my cheque for settlement of dues under my above credit card.Also advise me whether it can be remitted thru your Singapore office and if so how? I am holding Citibank’s International Women’s card No.4550 3889 0705 8015.Presently Iam in Singapore.Kindly advise ma the postal address for sending my cheque for settlement of dues under my above credit card.Also advise me whether it can be remitted thru your Singapore office and if so how?

]]> By: Syam http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-8853 Syam Sun, 16 Dec 2007 17:45:31 +0000 http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-8853 http://unlockcraziness.blogspot.com/2007/09/citi-that-never-sleeps.html I too had a bad experience with citi bank.. read my experience... http://unlockcraziness.blogspot.com/2007/09/citi-that-never-sleeps.html

I too had a bad experience with citi bank.. read my experience…

]]> By: Choudary http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-8126 Choudary Wed, 31 Oct 2007 06:43:56 +0000 http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-8126 Gaurav, Go sue Citibank!!! Gaurav, Go sue Citibank!!!

]]> By: G M http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-8080 G M Mon, 29 Oct 2007 16:36:33 +0000 http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-8080 Following is my mail to Citibank india... but no response yet and they are not giving my money back :( ------------------------- Respected Sir/Ma'm, This is for your kind information that: 1. I, Gaurav Mishra employee of CampusEAI India Pvt. Ltd., am holding a 'Suvidha account no # 5*******29.' with Citibank. This is my salary account since April, 2006. 2. I found that there was a fraud transaction on date 20/08/2007—(Payment for Credit Card No. 554XXXX9XXXX10XX) Rs. 192.50 and on date 19/09/2007 (payment for Credit Card No. 554XXXX9XXXX10XX) of Rs.19873.84 which was totally wrong and had never been done by me. I was totally surprised to see this transaction. 3. When I contacted Citibank customer care many times (like Sep 6th, 8th and 19th etc.) and told them about these transaction which had not been done by me ever, to cancel these transaction and to block the other card they told me every time that we have blocked this and doing our processing and will let you know after that but ON 19th of September, I still had lost my money from my account. 4. On Sep 26th, your executive from Noida Investigation Office came to me with customer diclaration form which i filled up immediately and gave him back. He told me that i will get my money back in 15 days. But I didn't get my money back till now. 5. I need my money back as per my day per day needs though it is my salary account too. 6. Its been around 2 months for this case and your investigation is not giving any solution. I think you don't want to do anything. I request you to revert me back with my money in my account otherwise I am gonna file a case against you and your bank for this forgery. I kindly request you to take an immediate action at your earliest because i want my money back as soon as possible. ----------- Can anyone advise me soon. I will be thankful too much... Thanks ! Gaurav Following is my mail to Citibank india… but no response yet and they are not giving my money back :(

————————-
Respected Sir/Ma’m,

This is for your kind information that:

1. I, Gaurav Mishra employee of CampusEAI India Pvt. Ltd., am holding a ‘Suvidha account no # 5*******29.’ with Citibank. This is my salary account since April, 2006.

2. I found that there was a fraud transaction on date 20/08/2007—(Payment for Credit Card No. 554XXXX9XXXX10XX) Rs. 192.50 and on date 19/09/2007 (payment for Credit Card No. 554XXXX9XXXX10XX) of Rs.19873.84 which was totally wrong and had never been done by me. I was totally surprised to see this transaction.

3. When I contacted Citibank customer care many times (like Sep 6th, 8th and 19th etc.) and told them about these transaction which had not been done by me ever, to cancel these transaction and to block the other card they told me every time that we have blocked this and doing our processing and will let you know after that but ON 19th of September, I still had lost my money from my account.

4. On Sep 26th, your executive from Noida Investigation Office came to me with customer diclaration form which i filled up immediately and gave him back. He told me that i will get my money back in 15 days. But I didn’t get my money back till now.

5. I need my money back as per my day per day needs though it is my salary account too.

6. Its been around 2 months for this case and your investigation is not giving any solution. I think you don’t want to do anything. I request you to revert me back with my money in my account otherwise I am gonna file a case against you and your bank for this forgery.

I kindly request you to take an immediate action at your earliest because i want my money back as soon as possible.

———–

Can anyone advise me soon. I will be thankful too much…
Thanks !
Gaurav

]]> By: shivaji chakravarty http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-7325 shivaji chakravarty Thu, 06 Sep 2007 12:28:33 +0000 http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-7325 There is no Citibank facility after Vashi , Navi Mumbai . This may please be considered for customer satisfaction . There is no Citibank facility after Vashi , Navi Mumbai . This may please be
considered for customer satisfaction .

]]> By: shivaji chakravarty http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-7324 shivaji chakravarty Thu, 06 Sep 2007 12:22:05 +0000 http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-7324 My credit card xxxx xxxx xxxx 0015 had expired on 05/07 . I did not get renewal card on time . However , on enquiry I was informed from Chennai that I can send my monthly payment against card No. xxxx xxxx xxxx 0023 , as that is the No. of my renewed / reissued card . Accordingly, I posted a cheque . However , I received my reissued card a few days later and to my surprise I found the card No. to be xxxx xxxx xxxx 0031 . I , therefore request you to kindly STOP PAYMENT of my cheque No.891053 dated 03 Sep 07 of UCO Bank . I will issue a fresh cheque shortly . My credit card xxxx xxxx xxxx 0015 had expired on 05/07 . I did not get
renewal card on time . However , on enquiry I was informed from Chennai
that I can send my monthly payment against card No. xxxx xxxx xxxx 0023 , as that is the No. of my renewed / reissued card . Accordingly, I
posted a cheque . However , I received my reissued card a few days later
and to my surprise I found the card No. to be xxxx xxxx xxxx 0031 . I ,
therefore request you to kindly STOP PAYMENT of my cheque No.891053
dated 03 Sep 07 of UCO Bank . I will issue a fresh cheque shortly .

]]> By: S.V. Manchanda http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-6263 S.V. Manchanda Sat, 28 Jul 2007 03:42:10 +0000 http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-6263 right from vashi/nerul there is not atm facility in navi mumbai upto and beyond panvel. it is urgently required pls look into it. thanks regards sv manchanda right from vashi/nerul there is not atm facility in navi mumbai upto and beyond panvel. it is urgently required pls look into it.
thanks
regards
sv manchanda

]]> By: AmitKen http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-6089 AmitKen Mon, 16 Jul 2007 13:00:57 +0000 http://amitken.wordpress.com/2007/05/30/citi-never-sleeps-it-spams/#comment-6089 The email id is: complaints[at]core.nic.in All the best. The email id is:

complaints[at]core.nic.in

All the best.

]]>